Werkbank

Software that explains itself — and gets better every day.

For products that need explaining: a guide for every customer, right on the page.

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An illustration — a guide on a generic insurance page. A customer on “What’s included” of a home cover points at “Sudden and accidental escape of water” and asks what counts as sudden. Their guide answers beside the page and points at the line on damage over time, new in version 2.

Today

Still sold through PDFs, forms and call queues.

People stall at the clause they don’t understand.

  • Lost in the PDF

  • Stuck on the form

  • Left on hold

An illustration — three moments of buying insurance, as they go today.

With Werkbank

Every customer gets their own guide.

It knows your product and sees the page with them.

  • Explained on the page

  • Understood, step by step

  • Answered right away

An illustration — the same three moments, with a guide.

It gets better every day.

Point at what confuses your customers.

An illustration — a team pointing at a sentence on its own page.

Nothing goes live by itself.

Only a person’s pin makes it live.

An illustration — an example product, a claims journey: version 1 asks to upload all supporting documents. A note on “all supporting documents” asks which ones. The Keeper drafts version 2 on a branch of its own: add a photo of the receipt, that’s all we need for now. A colleague pinned it, and only then is version 2 live.

Showcases in insuretech.

Use cases we’ve built on Werkbank, told without names.

  • Quotes

    “Is a burst pipe covered?”

    A cover guide on the quote page.

    The guide answers “is this covered?” next to the clause, in plain words.

  • Documents

    “Where does it say that?”

    Policy documents in, structured policies out.

    Long wordings become fields, each cited to its line in the document.

  • Retirement

    “How much would I actually get?”

    A retirement plan that explains itself.

    Contributions, tax effects and options, explained step by step on the person’s own figures.

  • Claims

    “What do you need from me?”

    A claims desk that guides the report.

    The guide walks a customer through a claim and hands over to a person for anything unusual.

An illustration — what a customer might ask in each.

Come in.

Tell us what you’re building — we’ll send you a demo link.